Kite POS - How to create Sales Return / Credit Note for POS (Best Online POS Billing Software with Inventory and Accounting)

Kite POS is an online Point of Sale billing software package developed and marketed by Kite Technology Solutions. Kite Apps are targeted mainly towards small and medium-sized businesses and offer as cloud-based version that Track Invoices, Bills, Warehouse, Inventory and more.

Assume that POS is sent to the customer and products are shipped. And assume that Payment is received for the POS as well.

Steps.
Kite POS handle the Sales Return, as two step processes.
  • First need to create a Credit Note on the POS. This will reverse the Sales and Inventory Accounts in the app.
  • Next need to create a Refund Payment for the Payment transaction of the POS  for which Credit Note was created. This will reverse the Payment Accounts in the app.
  • The above two steps will tally the Invoice with Credit Note and Sales Return will be completed.

Steps for Credit Note.
  • Select the POS for which to raise credit note transaction by right click on POS, then select the 'Credit Note' menu from the popup.
  • It will display the list of credit notes for that POS, click '+' on the top, will bring up the the credit note details where you can specify the quantity, price, tax for that invoice by clicking on the credit note items grid which popups the Credit note item detail screen for that item.
  • Now you can specify the quantity to return and save the Credit Note transaction as 'Draft' and send it to customer later or send it directly to the customer and marked as 'Returned'.

Steps for Refund Payment.
  • Now select the POS for which to Refund Payment transaction by right click on the POS, then select the 'Payments' menu from the popup.
  • It will display the list of payments for that Invoice, right click on any payments in the grid for which to create 'Refund Payment Transactions'.
  • It will display the list of Refund Payments for that POS payments, click '+' on the top, will bring up the the Refund Payment details where you can specify the amount to be refund, payment mode, notes.
  • Negative balance amount in the POS list screen, indicates the refunded amount for that POS.
POS list screen

Credit Note detail screen

Credit Note Item detail

Pos payments list screen

POS Refund payment detail screen



Need Kite POS Help? 


Write to us at  contact@kite-pos.com or visit us online at https://kite-pos.com

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